To file a complaint

Patients shall have the opportunity for comment, complaint, or suggestion by completing the Patient Satisfaction Survey which will be provided at the time of discharge. The returned survey will be reviewed by management staff and appropriate action taken. Any action not taken that the patient deems necessary can be directed, in writing, to the Board of Managers at:

Surgery Center of Silverdale

ATTN: President, Board of Managers
9800 Levin Road, Suite 102
Silverdale WA 98383
CONFIDENTIAL

As a patient, you also have the right to file a complaint with the Washington State Department of Health by calling 1-800-633-6828 or in writing to:

Department of Health
PO Box 47857
Olympia WA 98504-7857

If you are a Medicare beneficiary and need assistance, you should contact the Office of the Medicare Ombudsman via their web site at www.medicare.gov/Ombudsman/activities.asp